1Information We Collect
- You provide: name, email, phone, and any message when you contact us or request a consultation.
- Automatically: IP address, browser and device type, pages viewed, and referring URLs via cookies and similar technologies (see our Cookie Policy).
- Health information collected for care is PHI and is handled under HIPAA, not this policy.
2How We Use It
- To respond to inquiries and schedule consultations.
- To operate, secure, and improve this website (with your consent for analytics).
- To send marketing email or SMS only with your express, opt-in consent, which you may withdraw at any time (see §6).
- To meet legal, tax, and professional obligations.
3Third Parties & Service Providers
We do not sell your personal information. We share it only with vendors who process it on our behalf under contract:
- Contact form: FormSubmit (formsubmit.co) delivers your message to our clinic inbox; we do not use it to store health records.
- Clinic inbox: Proton Mail, an end-to-end encrypted email provider.
- Payments: Stripe, Inc. (card data is handled by the processor; we do not store full card numbers).
- Email/SMS: our messaging provider, for confirmations and (with consent) marketing.
- Analytics: Google Analytics 4, loaded only on marketing pages and only after consent.
We may also disclose information where required by law or to protect our rights.
4Cookies & Analytics
Our consent banner defaults analytics and advertising cookies to denied until you accept. Booking, service, and patient-portal pages carry no analytics or session-recording tags. Full detail is in our Cookie Policy.
5Data Retention & Security
We keep personal information only as long as needed for the purposes above or as required by law, then delete or de-identify it. We use administrative, physical, and technical safeguards — TLS encryption in transit, access controls, and staff confidentiality training.
6Your Rights & Choices
Depending on your state, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing. To unsubscribe from email, use the link in any message; for SMS, reply STOP. To exercise a privacy right, contact:
7Children’s Privacy
This website and our marketing are directed to adults. We do not knowingly collect information from anyone under 18 without verified parental consent.
8Changes & Contact
We may update this policy; the effective date below reflects the current version. Questions? Email privacy@activatebeauty.ca.
Effective date: 15 July 2026